Hong Leong Bank and Silverlake Mobility Ecosystem win Best Retail Payment Project and The CIO Awards for 2015

15.04.2015

Hong Leong Bank and Silverlake Mobility Ecosystem win Best Retail Payment Project award for 2015

 

  • Hong Leong Bank implements Connect Mobile Banking Platform for digital payments
  • The bank offers an open system to facilitate payments to anyone through mobile
  • New system brings strong growth in mobile channel

 

TAB 2015 Group

 

Hong Kong, April 15th 2015 — Hong Leong Bank (HLB) and its technology partner Silverlake Mobility Ecosystem have been named as winners for Best Retail Payment Project and The CIO Awards - Growth for 2015 during the ninth Asian Banker Technology Implementation Awards Programme. The awards ceremony was held in conjunction with the prestigious award winning Asian Banker Summit 2015, the foremost annual meeting for decision makers in the financial services industry in the Asia Pacific region, held at the Hong Kong Convention and Exhibition Centre, Hong Kong on April 15th 2015.

Hong Leong Bank implements Connect Mobile Banking Platform for digital payments

The re-platform of Hong Leong Connect Mobile Banking Application allows expansion of mobile banking services to its customers and also to increase the take up of digital payments as an alternative to cash. The new enterprise solution allows standardization of its mobile banking platform across its regional footprints in Malaysia, Vietnam, Singapore, Cambodia and Hong Kong, and is able to simplify and accelerate the delivery of multi-dimensional mobility services to our customers.

The bank offers an open system to facilitate payments to anyone through mobile

The Payment Express (PEx) is a peer to peer transfer service offers customers the flexibility to send money via the Hong Leong Connect mobile banking application to a recipient’s (HLB and non-HLB customers) mobile phone number without having to know the recipients’ bank account details. PEx is an innovative solution that offers an open payment system that allows HLB customers to pay anyone, not just a HLB customer. The funds can be collected immediately into accounts or through HLB ATM without an ATM card. To retail merchants it offers cashless and cardless payment solution for HLB customers to pay at retail merchants using the QR Code technology. PEx has also been rolled out in the bank’s Vietnamese subsidiary.

New system brings strong growth in mobile channel

The bank has witnessed a strong growth rate in mobile banking applications with tripling of registered users and transaction volumes rising by over 4 times. This payment system plays a major part of the bank’s digitisation strategy. This is multi-country, multi-platform offering that has strong potential for winning new customers for the bank. The awards programme, administered by The Asian Banker and refereed by prominent global bankers, IT consultants and academics, is the most prestigious of its kind. A stringent three month long evaluation process determined the winners from across Asia Pacific, Middle East and Africa. The winners were honoured at a gala event that recognized their efforts in using the best technology to run their institutions and bring superior products and services to their customers